THE KITESHOP RETURN POLICY

We at The KITESHOP guarantee our customers satisfaction in the water. Products purchased from The KITESHOP, returned within (14) days from the day of purchase, unused and undamaged will receive a store credit for the full amount equal to the purchase price. The customer is responsible for any shipping charges for a returned product. Any product being returned must be sent in it’s original packaging accompanied by an (R.A .#)on both the invoice and on the outside of the box. With out all of these requirements, a return will not be accepted.

WE DO NOT OFFER REFUNDS - WE ISSUE STORE CREDIT ONLY

Ordering Made Easy

FREE SHIPPING ON ONLINE ORDERS OVER $100.00

All orders are shipped within 24-48hrs. Any customer that has and order unable to be shipped within this time frame, will be notified by e-mail.

For any questions or concerns for products you may or may not have seen on our website, or for additional assistance please feel free to call us directly at The KiteShop toll free at 1.866.716.KITE (5483) or locally at 1.305.361.0168 10.00 AM-6.00 PM or email us at thekiteshop@gmail.com.